get https://app.itsacheckmate.com/reporting/v1/agg_ops_metrics_rating_tags?location_ids=11245&from_timestamp=2024-12-01 17:25:00&to_timestamp=2024-12-02 17:25:00
Tracks customer feedback, including ratings and tags for quality assessment.
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Ratings API
The Ratings API provides insights into customer feedback by tracking ratings and related metrics for specific locations. This API is valuable for monitoring service quality, identifying areas of improvement, and evaluating customer satisfaction across platforms and locations.
Example Response
After a successful call, the API will return results similar to the below structure
[
{
"brand_name": "IACM",
"location_id": 242303,
"country": "United States of America",
"external_store_id": null,
"order_date": "2024-12-01",
"ordering_source": "Doordash",
"avg_rating": 5.0,
"rating_tags": null,
"total_count": null
}
]
Field Descriptions
| Field Name | Description |
|---|---|
brand_name | The name of the brand associated with the location. |
location_id | Unique identifier for the specific restaurant location. |
country | The country where the restaurant location is situated. |
external_store_id | Identifier for the store in external systems; null if not applicable. |
order_date | The date on which the orders contributing to the ratings were placed. |
ordering_source | The platform from which the order was received (e.g., DoorDash). |
avg_rating | The average rating received from customer feedback. |
rating_tags | Tags associated with the ratings, providing additional context; null if not applicable. |
total_count | The total number of ratings contributing to the average; null if not applicable. |
This API enables businesses to access detailed feedback metrics, aiding in the enhancement of service quality and customer satisfaction.
Responses