Item-Level Errors API

The Item-Level Errors API identifies and provides details about errors associated with individual items in orders. This API is crucial for monitoring and addressing product-level issues that may impact order fulfillment, customer satisfaction, or operational efficiency.

Example Response

[
    {
        "location_id": 232586,
        "ordering_source": "Ordering Source Name",
        "order_number": "f48d224e",
        "item_name": "Item Name",
        "quantity": 1.0,
        "subtotal": 8.75,
        "item_order_date": "2024-06-30",
        "error_datetime": null,
        "error_category": null,
        "created_at": "2024-06-30T00:00:00.000Z",
        "external_store_id": null
    }
  ]

Field Descriptions

Field Name	Description
`location_id`	Identifier for the location where the error occurred.
`ordering_source`	Name of the platform or source where the order was placed.
`order_number`	Unique identifier for the order containing the item.
`item_name`	Name of the item associated with the error.
`quantity`	Quantity of the item in the order.
`subtotal`	Total cost of the item, based on unit price and quantity.
`item_order_date`	Date when the item was ordered.
`error_datetime`	Timestamp when the error occurred (if applicable).
`error_category`	Description of the error category (if applicable).
`created_at`	Timestamp when the record was created.
`external_store_id`	Identifier for the external store associated with the item.

This API facilitates detailed error tracking at the item level, enabling businesses to quickly address and rectify issues to maintain high levels of customer satisfaction and operational efficiency.